Terms & Conditions
MogulSalt.com is a website operated by Mogul Salt Ltd.
Our main trading address is: 10/10 Sector B-1 Township, Lahore Punjab – 54000, Pakistan
For all delivery information, please see our delivery page.
The Small Print
Delivery outside Pakistan may be subject to local import taxes, which are your responsibility where they apply. If so, the shipping company should advise you the charges due or else you should consult your local customs office. Unfortunately, we cannot advise you what these charges will be, and Mogul Salt is not responsible for them. If these local import/customs charges are refused or not paid by the customer, then the item could be returned to Mogul Salt or possibly destroyed if too expensive to return. Please note: If this happens, we may not be able to refund you for your order. We would not be able to refund any original postage costs paid and can only refund for the returned product/s minus any costs incurred in returning them to Mogul Salt.
Please note that while items sent by our chosen delivery company usually arrive within 2-3 days, we stipulate that only items still not delivered after 15 working days can be officially classified as lost. Please Order from MogulSalt.com with enough time to prevent any loss or disappointment resulting from the delivery time as Mogul Salt cannot be responsible for this.
This does not affect your statutory rights as a consumer.
Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.
If you sign up to our newsletter we may use your email address to send you information about our products and services.
You may opt out of these at any point and you can ask for personal data to stop being recorded at any time.
MogulSalt.com offers health and fitness options related to Pink Himalayan Salt. You should not rely on this information as a substitute for, not does it replace, professional medical advice, diagnosis, or treatment. If you have any concerns or questions about your health, you should always consult a physician or other healthcare professional. Do not disregard, avoid or delay obtaining medical or health related advice from your healthcare professional because of something you may have read on this website. The use of any information provided on this website is solely at your own risk.
All the information on this website is published in good faith and for general information purposes only. MogulsSalt.com does not make any warranties about the completeness, reliability, and accuracy of this information. Any prices quoted are subject to change without notice.
RIGHT TO CANCEL
Exchanges and Returns
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund. You have the right to cancel the purchase of a good without having to give a reason at any time within the ‘cooling off period’ of seven working days, beginning on the day after you receive the goods.
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have canceled the contract.
We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
To be eligible for a return, your item must be unused and unopened and in the same condition that you received it. It must also be in the original packaging. We cannot accept opened packages for a refund.
Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.
You will not have any right to cancel a purchase for the supply of any of the following goods:
• For the supply of goods made to your specifications or clearly personalized or by which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly.
• For goods that were damaged whilst unpacking after delivery.
Online Purchases via MogulSalt.com
If you purchased our products through our websites and you don’t like our product for any reason, ship any unopened products/bags to us within 7 days from the shipping date and we’ll refund your money. Customers are responsible for the return shipping costs. Please contact email@example.com for a ‘returns number’ prior to shipping.
PayPal reference transactions
After checkout, you may be presented with a promotional offer you have the right to not accept this offer and no further payment will be taken. If you do accept this offer our refund policy applies.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you when your refund is processed. If there is a dispute, you will be contacted immediately.
Late or missing refunds (if applicable)
Refunds may not show up on your account for 7 business days. If you have not received your refund after this time, first double check your bank account and credit card account.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com
Proof of purchase is necessary for all refunds. All online purchases will be refunded through the payment method used to pay for the original purchase.
All notices you send us must be sent to the contact details on the site. We may give notice to you at either the email or postal address you provide to us when making a purchase. (Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter). In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressees.
We do not store credit card details, nor do we share customer details with any 3rd parties.
Mogul Salt accepts no legal liability for loss, damages or expenses which you may suffer or incur directly or indirectly by you accessing the web site.
COPYRIGHT AND TRADEMARKS
Mogul Salt does not give you any right or interest in any copyright or intellectual property rights in any Product nor the right to copy them.
The copyright in Mogul Salt and the content of all the software, web site and pages relating to the Mogul Salt web site is owned by or licensed to Mogul Salt, unless otherwise specified and may not be used, copied or altered without our express consent.
Copyright extends to the design, look and feel of mogulsalt.com, all photographs on it and its marketing materials.
You may use Mogul Salt for private and personal non-commercial use only - i.e. to view, copy and print portions of mogulsalt.com for the sole purpose of placing Orders. The materials on mogulsalt.com may not be used for any other purpose.
Mogul Salt and our logos are trade names or trademarks of Mogul Salt and may not be used by anyone else without our express permission.
However, Mogul Salt does not make any warranty or representation in respect of any other trade mark and the trademarks of any brands featured on mogulsalt.com belong to their respective owners.